How is actually your usual orientation in conversations that are essential to you? Do you try to express yourself mainly and tell about yourself and what you need or offer? Or are you more oriented on what your discussion partner needs, in his function or in person, in order to achieve what is important to […]
There is enormous amount of information we get offered in addition to the content when we talk. And I don´t even mean the big world of body language. The mere choice of words offers plenty for us. For example, if someone opened a Christmas party with the words “I am delighted that once again we […]
We all notice the difference when someone listens to us in order to understand or in order to respond. Many are internally subconsciously driven to deliver a competent image of themselves, or simply to take the opportunity to stress the significance of themselves. This tempts us to provide rather to give answers than to ask […]
There are some types of communication that lead to the receiver closing off the message. Even if s/he still seems to listen, his/her system battens down the hatches internally. In their book “Conversation Transformation” Ben E. Benjamin, Amy Yeager and Anita Simon name this types as noise in the communication channel and focus on the […]
Every day, we assess thousands of information and situations, usually very quickly and not quite consciously. On this basis, we meet our decisions and act accordingly. But when we talk with someone, we often allow ourselves – also rather unconscious – to be diverted from our own sense of consistency in appraising, for example, by
Perhaps you know the approach that you are not just one person that is always equally oriented and acting, but that one embraces several sub-personalities within oneself, e.g. the good guy, the career man, the hesitator, etc. Depending on the stage of life and the context one of these sub-personalities is dominating.